1. Our Privacy Policy

We respect the privacy of all our customers who use the website to purchase tickets online. We are committed to all users to protect their personal information provided during the sign up and transaction processes. Our Privacy Policy is based on the Information Privacy Principles in the Privacy Act 1993.

2. Variation

2.1 We reserve the right to vary this policy at any time, effective immediately upon posting on the website. This privacy policy was last updated on [date].

3. How information is collected by us

3.1 We collect personal information from you in the following ways:

(a) When you sign up as a Dash Me! member to create an account;

(b) When you purchase tickets and enter personal information to complete a transaction (including purchases made without a Dash Me! account);

(c)When you purchase tickets through an outlet such as a university association; and

(d) When you visit the website, we collect website use information such as your IP address and browser type. We also collect information using Cookies.

4. Use of information collected by us

4.1 We collect personal information such as your name, address, phone number and email address to ensure that the tickets you purchase are delivered to you and so that you are advised of any changes/cancellations that may occur. Personal financial information, such as credit card details, are collected for credit card transactions for identity verification and billing purposes.

4.2 Website use and personal information may be used to improve business processes, such as our security, speed and information systems. We will not disclose your personal information to presenters unless you sign up as a Dash Me! Member and only with your express consent, we may:

(a) pass your personal information on to presenters of events to which you have purchased tickets, to keep you informed of future events. You will be asked at the time of booking if you would like to receive information. You may change your preference at any time directly with the presenters which have obtained your information;

(b) pass your personal information on to a third party to provide special offers with our benefits (for example, Dash Me! reward points). Special offers will be sent by us and may be co-branded with the third party. You may opt out from receiving our special offers at any time by logging onto your Dash Me! account and updating your personal details.

4.3 At any time, we may use the information collected from the website to produce reports and summarise research data which may be shared with a third party. This data will not identify any individual personally.

4.4 We will not use or disclose your personal information in any way, other than in accordance with this Policy or the Privacy Act 1993.

5. Security of information collected

5.1 We will endeavour to protect all information we collect about you. We store personal information in an encrypted secure database, in proprietary data format which can only be read with the use of proprietary tools. The website is encrypted with a high grade 256 bit encryption authenticated by Equifax Secure Inc. All of our staff who have access to personal information will maintain strict confidence at all times.

6. Content posted on message boards or events

6.1 The website provides users with services, such as forums and message boards to comment and rate events. All information disclosed using these features is public information and you should exercise caution if you choose to disclose any personal information.

7. Your IP address

7.1 We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and to gather demographic information.

8. Use of specific technologies

8.1 Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept Cookies. We use Cookies to deliver content specific to your interests, to save your password so you do not have to re enter it each time you visit the website and for other purposes relating to your transactions on the website. We also use Cookies for tracking the statistics of the website to allow us to better understand our users and to improve the functionality and layout of the website. If you do not wish to receive any Cookies, you may set your browser to either prompt or refuse Cookies. Please note that rejecting Cookies will disable your browser from purchasing tickets from the website.

9. Access and correction

9.1 Under the Privacy Act 1993, you have the right to seek access to information which we hold about you and to correct that information if it is incorrect. Dash Me! account members can access and edit their information online. Otherwise, you may access or change information that we have collected about you by placing your request in writing and sending your request to us by:

(a) Email to privacy@dashtickets.co.nz

(b) Letter to PO Box 11-568, Manners Street Central, Wellington 6142.

10. Third party advertisements

10.1 To provide offers that are of interest to you, we have relationships with third parties that we allow to place advertisements on the website. By visiting the website, advertisement server companies may collect information such as your domain type, IP address and Clickstream information.

11. Links to other websites

11.1 We provide links to third party websites for your convenience and information. These linked sites are not under our control, and we are not responsible for the privacy practices or content of those sites. Before disclosing your personal information on any other website, we suggest that you review the privacy policy on those websites.

12. Secure online transactions

12.1 For purchases through the website, we process your credit card details securely over the internet using a Westpac accredited internet payment security system. As well as our SSL encryption on the website and a secure browser at your end, we endeavour to take all measures to ensure that your credit card and anonymity are protected when you purchase from us online.

13. Terms and Conditions

13.1 “we/us/our” are all references to Dash Tickets Limited.

13.2 “website” means and includes www.dashtickets.co.nz, www.dashtickets.com and any page derived from these websites and any page owned by Dash Tickets Limited.