1. Dash Tickets as Agent
1.1 We sell tickets as an agent for and on behalf of the presenter. Any representations made by the presenter with reference to an event and any associated claims or complaints are the responsibility of the presenter and not us.
1.2 All tickets are subject to the presenter’s terms and conditions of sale. It is your responsibility to ensure that you are familiar with the presenter’s terms and conditions. We can provide you with a copy of the presenter’s terms and conditions on request.
1.3 To the extent that these terms of sale are not inconsistent with the presenter’s terms and conditions, these terms of sale also apply to the purchase of all tickets.
1.4 Each ticket is a licence granted to you by the presenter to attend the event. Your contractual relationship is therefore with the presenter in terms of attendance at the event.
2. Variation
2.1 We reserve the right to vary these terms at any time, effective immediately upon posting on the website. These terms of sale were last updated on [date].
3. Currency and Pricing
3.1 All ticket prices are stated in New Zealand Dollars (NZ$) unless otherwise stated.
3.2 All prices include GST.
4. Availability
4.1 We do not set the ticket prices or determine seating locations as tickets are sold on behalf of presenters. Tickets are generally sold through several distribution points, including online, outlets and box offices. As most distribution points generally access the same ticketing inventory, tickets for popular events may sell out quickly.
5. Order Confirmation
5.1 When you complete a purchase online, you will receive a confirmation email. This will enable you to access your tickets to print them. If you do not receive this email then it is your responsibility to contact us to inform us. If you do not inform us that you have not received confirmation, we will be unable to guarantee that your purchase was successful. This may result in you being unable to purchase tickets if the event is sold out.
5.2 Where concessions are applicable, valid identification must be provided for collection of tickets and upon entry at the event venue.
6. Booking Fees
6.1 All tickets purchased through the website are subject to a booking fee.
6.2 Some tickets may also be subject to a delivery fee.
7. Lost Tickets
7.1 We reserve the right to charge a fee for the replacement of tickets.
7.2 We will not replace tickets for events without allocated seating (general admission tickets).
7.3 Tickets purchased online are available to print by accessing the link contained in the confirmation email or by accessing your Dash Me! Account. If multiple copies of tickets are printed, only the first to be scanned will allow admission.
8. Cancelled Events
8.1 Occasionally, events are cancelled by the presenter due to circumstances beyond their control, such as weather conditions. Should this occur, please contact us for information on receiving a refund.
8.2 Refunds are at the sole discretion and control of the presenter. We simply facilitate any refunds on behalf of the presenter.
8.3 Refund limitations may be set by the presenter if the event is moved or rescheduled.
8.4 Delivery and booking fees are not refundable.
9. Refunds and Exchanges
9.1 Unless authorised to do so by the presenter, we do not provide refunds or exchanges on any tickets purchased.
9.2 If a refund is authorised by the presenter, any delivery or booking fees are not refundable.
10. Ticket Limits
10.1 Tickets may be subject to a limited number of tickets that each customer can purchase for an event. This limit will be published as part of the event information.
11. Multiple Browser Windows
11.1 When purchasing tickets online, please ensure that you are viewing the tickets using only one browser window. Viewing tickets on multiple browser windows will result in the loss of your ticket.
12. Limitation of Liability
12.1 We assume no liability for any loss of any kind arising out of your attendance at an event. Any liability arising is a matter between you and the presenter or other party.
12.2 By purchasing tickets on behalf of others, including minors, you acknowledge that those parties are aware of all terms and conditions relating to their tickets and their attendance at the event.
12.3 You agree that, to the fullest extent permitted by law, we are not responsible for any loss, injury or damage caused to any person or property (including under contract, by negligence, statute, product liability or otherwise), whether they be direct or indirect, special, incidental or consequential, resulting from the application of information found on the website, in connection with these terms and conditions or in relation to any relationships entered into or purchases made as a result of your use of the website.
13. Re-Sale of Tickets not permitted
13.1 No ticket may be resold at a premium, used for advertising, promotion or other commercial purposes without formal written authorisation from us or the presenter.
14. Terms and Conditions
14.1 “presenter” refers to the party presenting the event. This may include, but is not limited to, a promoter, producer, team, band or venue.
14.2 “we/us/our” are all references to Dash Tickets Limited.
14.3 “website” means and includes www.dashtickets.co.nz, www.dashtickets.com and any page derived from these websites and any page owned by Dash Tickets Limited.
